2015 CSO Sustainability Index for Sub-Saharan Africa

USAID

2015 CSO Sustainability Index for Sub-Saharan Africa    File Size: 5,343 kB Downloads: 39
Post Date:
17 March 2017

The CSO Sustainability Index (CSOSI) for Sub-Saharan Africa is a tool created by USAID to study the strength and overall viability of CSO sectors in each country. The CSOSI tracks changes in the strength of the CSO sector over time and allows for cross-country comparison. Local CSO leaders and activists have found the Index process and final product to be a useful opportunity to look at the larger picture and reflect on sectorial advancements and remaining challenges. 2015 is the seventh edition of this publication. 


Social Accountability Mechanisms; Community Scorecard and Social Audit

Institute of Economic Affairs

Social Accountability Mechanisms; Community Scorecard and Social Audit    File Size: 0 kB Downloads: 54
Post Date:
08 March 2017

This is a bilingual booklet; Swahili and English which has been developed in recognition of growing appreciation that locally based associations and individuals have a significant role to play with regard to enhancing accountability of public officials in the delivery of public services. 

Through this bilingual booklet, the IEA-Kenya hopes to introduce these citizens to the community score card and the social audit processes.

Mbinu za Uwajibikaji wa Kijamii Kipimo cha Jamii cha Utendakazi na Ukaguzi wa Kijamii

IEA Kenya

Mbinu za Uwajibikaji wa Kijamii Kipimo cha Jamii cha Utendakazi na Ukaguzi wa Kijamii    File Size: 0 kB Downloads: 44
Post Date:
08 March 2017

Kijitabu hiki ni cha lugha mbili; Kiswahili na Kiingereza.

Kijitabu hiki kimeundwa kwa kutambua ongezeko la ufahamu kuwa mashirika ya kijamii na watu binafsi wana wajibu muhimu wa kutekeleza katika kuchangia uwajibikaji wa wafanyakazi wa serikali katika utoaji wao wa huduma za umma.Kupitia kwa kijitabu hiki, taasisi ya maswala ya kiuchumi inatarajia kuwatambulisha wananchi kuhusu kipimo cha jamii cha utendakazi na taratibu za ukaguzi wa kijamii.


Citizen Report Card on Service Delivery in Public Primary Schools: Findings from the Counties of Baringo, Busia, Kajiado, Kilifi, Mombasa, Nairobi and Taita-Taveta


Citizen Report Card on Service Delivery in Public Primary Schools: Findings from the Counties of Baringo, Busia, Kajiado, Kilifi, Mombasa, Nairobi and Taita-Taveta    File Size: 0 kB Downloads: 656
Post Date:
05 April 2016

 
An assessment of public service providers enables them to evaluate their own services. It is best to allow service consumers and beneficiary communities themselves to do the assessment since they understand the real context and can give authentic information about their own satisfaction than anybody else. The Citizen Report Card Survey is an instrument that provides important feedback to the service provider on the adequacy, efficiency and quality of services from actual users of public services. One of the primary purposes of the survey is to empower citizens and motivate service providers to engage with them on service delivery.


Participatory Budgeting, Community Score Card and Citizen Report Card Toolkit


Participatory Budgeting, Community Score Card and Citizen Report Card Toolkit    File Size: 0 kB Downloads: 660
Post Date:
25 February 2016

This tool kit focuses on the practical aspects of conducting social accountability monitoring of public service delivery using the community scorecard and the citizen report card. The toolkit targets those working in government institutions and those in the civil society including Community Based Organizations (CBOs) operating in different sectors at the local level. The objective of this tool kit is to enable participants participate in budgeting processes and also generate community scorecards and citizen report cards.


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2015 CSO Sustainability Index for Sub-Saharan Africa.

Social Accountability Mechanisms; Community Scorecard and Social Audit.

Mbinu za Uwajibikaji wa Kijamii Kipimo cha Jamii cha Utendakazi na Ukaguzi wa Kijamii.

Citizen Report Card on Service Delivery in Public Primary Schools: Findings from the Counties of Baringo, Busia, Kajiado, Kilifi, Mombasa, Nairobi and Taita-Taveta.

Participatory Budgeting, Community Score Card and Citizen Report Card Toolkit.

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